PN/OH Management
DetailsPart Number & Offering Hierarchy definition, governance, and annual transition process.
Data Foundation & Governance
DetailsOrder Reconciliation, Data Foundation, and Data Governance for reliable analytics.
Business Intelligence
DetailsBusiness Insights, Regular Scorecard, and Report Usage for data-driven decisions.
AI Apps & Tools
DetailsSPARK AI Agent for natural language data queries and intelligent insights.
I&C & Rebates
DetailsDaaS, ISG Lease, APOS data foundation, tracking, and payment cycle support.
News & Notifications
DetailsLatest updates, announcements, and notifications from the SSG Operations team.
Data Foundation & Governance
Order Reconciliation
Data Foundation
Data Governance
Business Intelligence
Business Intelligence includes Business Insights, Regular Scorecard, Report Usage and more.
Business Insights
Comprehensive performance tracking across Finance Scorecard, Sales Operation Dashboard, Delivery Dashboard and GEO Scorecards for real-time business visibility.
View DetailsRegular Scorecard
Periodic scorecard reporting covering key business metrics, targets and actuals across all SSG segments and channels.
View DetailsReport Usage
Monitor Power BI report usage across the organization, tracking access frequency, active users and report adoption trends to optimize BI resource allocation.
View DetailsPN/OH Management
Part Number & Offering Hierarchy Details
SSG Offering Hierarchy V3.2 - Current Status and Planning
SSG Offering Hierarchy V3.2 Transition Project has been kicked off, please expect the final version in May, 2026.
An annual, structured process to align the Offering Hierarchy with Strategic Portfolio updates and ensure consistent change adoption.
Define the SSG Offering Hierarchy for IDG, ISG, and MBG, empowering Sales, PM, Geo Team, and stakeholders with clear insights into each offering's scope, positioning, and strategic alignment.
The governance process encompasses diverse business scenarios, standardized workflows, an approval matrix, and a contact list to ensure robust governance and process control during IDG & ISG PN and OH application and enablement.
AI Apps & Tools
SPARK - SSG Sales Ops AI Agent
SPARK is an intelligent AI assistant designed to streamline SSG Sales Operations. It enables natural language data queries, providing instant insights across multiple data sources including Simu, TCV, and DaaS Bookings. Users can perform Data Inquiry and Knowledge Quiz interactions to quickly access business intelligence without complex SQL or reporting tools.
- Natural language data queries across multiple datasets
- Smart recommendations with "Guess You Like" feature
- Support for Simu, TCV, and DaaS Bookings analysis
- Data Inquiry and Knowledge Quiz modes
Audit Tools
Audit includes IDG TCV Audit, ISG TCV Audit, DaaS Bkgs Audit, APOS Audit and more.
I&C & Rebates
Our team is responsible for DaaS, ISG Lease, APOS... I&C data foundation including logics, data flows, BIs and governance, ensuring the accuracy our I&C revenue based and support I&C payment cycle.
Rebate Programs
Manage partner rebate programs and calculations
I&C Tracking
Investment and Credit tracking and reporting
Performance Analytics
Rebate performance and ROI analysis
News & Notification
SSG OH V3.2 Transition Project Kick Off
The new offering hierarchy version 3.2 transition project has officially started. All stakeholders are required to attend the kickoff meeting.
SPARK AI Agent Now Available
The SSG Sales Ops AI Agent SPARK is now in UAT. Try out the new natural language query capabilities for your data needs.
NA Migration
North America S4 Migration project is now in active phase with enhanced tracking and reporting capabilities available.